A step-by-step guide to SSL validation
Purchasing an SSL certificate is only the start. Before the Certificate Authority (CA) can issue your SSL certificate, it’s going to need to validate several key pieces of information to make sure you have ownership over your domain and in some cases, verify that your organisation is legitimate. Depending on the kind of certificate you’ve selected, this could take anywhere from a few minutes to a few days. Let’s cover the basics of validation and go over some of the finer points, too.
Three different kinds of validation
There are three different validation levels where SSL certificates are concerned.
Before you start validation!
There are a few steps you can take before you submit your order for validation to expedite the process.
- Check and update your listings in common corporate databases to ensure accuracy
- Make sure that your company or organisation has a working, publicly listed phone number
- View and, if necessary, correct your Dun & Bradstreet listing
- Make sure you have direct access to the phone and email address you listed
We’ve structured this section to give specific troubleshooting advice based on where you are in the validation process. For instance, if you’re having a problem with telephone verification, navigate to the dedicated page and you’ll find some helpful advice on common issues and workarounds towards the bottom.
Of course, if that doesn’t help our customer service team is always standing by, too. Just call or live chat us and we’ll be happy to help.
All Validation Guides: